Performance management is a communication process by which managers and employees work together to plan, monitor, and review an employee’s work objectives and overall contribution to the organization. Performance management is a continuous process of planning, coaching, providing feedback, and reviewing employee performance. The performance review time is the important process of gathering your manager’s feedback and measuring your achievement and your direct contribution to impacting organizational success. The performance review sets up a discussion regarding whether you’ve met your goals and provides evidence for recognition, promotion and a pay increase. It is also a time to look to the future, to identify new goals and areas of growth.
PLAN
- Clarify roles and responsibilities
- Outline performance management process
- Identify SMART goals
SUPPORT
- Observe performance to support output
- Give and receive formal/informal coaching
- Give and receive formal/informal feedback
ADJUST
- Review new/modified needs
- Alter goals to reflect change in priorities
EVALUATE
- Gather feedback and endorsement
- Conduct the performance review
- Assess performance against stated goals
COACH
Helping another person to develop skills, achieve goals and reach optimal performance through feedback, counseling and training.
FEEDBACK
Communicating about past behavior, delivered in the present, to change or influence behavior in the future.
Here’s further reading on this topic:
https://www.cnbc.com/2019/11/27/3-tips-for-acing-your-end-of-year-performance-review.html
https://www.themuse.com/advice/7-things-to-do-the-night-before-a-review-if-you-want-it-to-go-well
